FAQs

Your Questions, Answered

At Visage Orthodontics, we know that starting orthodontic treatment comes with plenty of questions. That’s why we’ve put together this helpful FAQ section to give you clear, straightforward answers.
From treatment options to payment plans, find everything you need to know right here. If you have any other questions, our team is always happy to help.

Starting NHS Orthodontic Treatment in Scotland

Your general dentist will assess your teeth and determine if you qualify for NHS-funded orthodontic treatment based on clinical need. If eligible, they will refer you to an orthodontic specialist through the NHS Scotland referral system.

NHS orthodontic treatment is available for patients with a significant clinical need, assessed using the Index of Orthodontic Treatment Need (IOTN). Patients with severe crowding, bite issues, or dental health concerns are more likely to qualify. Mild cases are generally not covered unless there is a medical need.

Waiting times vary depending on the clinic and demand in your area. Some patients may wait several months to over a year for their first orthodontic consultation.

NHS orthodontic treatment is primarily for patients under 18. Adults may be eligible in cases of severe dental health issues, but most adult treatment is privately funded.

If you do not meet the NHS criteria, private orthodontic treatment is an option. Many clinics offer flexible payment plans to make treatment more affordable.

Common Issues During Orthodontic Treatment

If a bracket becomes loose but is still attached to the wire, leave it in place and contact your orthodontist for advice. If it falls off completely, keep it safe and bring it to your next appointment.

If the wire has slipped out of place, try to gently guide it back using clean tweezers. If it is uncomfortable or poking your cheek, use orthodontic wax to cover the end and contact your orthodontist for an appointment.

Use orthodontic wax to cover any areas causing irritation. Rinsing with salt water can also help soothe sore areas. If the discomfort persists, contact your orthodontist.

If possible, use a clean nail clipper to carefully trim the wire. Alternatively, place orthodontic wax over the sharp end and schedule an appointment with your orthodontist.

You will need to avoid hard, sticky, and chewy foods that can damage your braces. Cut up harder foods (like apples) into small pieces and avoid chewing on pens or fingernails.

If your retainer breaks or no longer fits, contact your orthodontist as soon as possible. Delaying can lead to teeth shifting.

Orthodontic Emergencies: When to Book an Appointment

A true orthodontic emergency is rare but includes:

  • Severe pain or swelling that affects eating, sleeping, or breathing.
  • Infection or abscess around the braces.
  • A wire or bracket causing a deep cut or injury inside the mouth.

If you experience any of the above, contact your orthodontic clinic immediately or seek urgent dental care.

For minor issues like a loose bracket, discomfort, or a slightly displaced wire, you should still contact your orthodontist but may not need an urgent appointment. Most minor problems can be managed at home temporarily with orthodontic wax or saltwater rinses.